Thank you for shopping at Saffron Road. We want you to be completely satisfied with your online purchase and will gladly accept unworn, unwashed merchandise purchased on SaffronRoad.com.au for either an exchange or a store credit note. The great news is that your store credit note will never expire and you are free to use at your leisure.
Unfortunately, any items with tags removed are ineligible for return.
Please note items purchased from our "sale" section are final, and cannot be returned for store credit or refund.
If your garment is faulty, please return to us and we will refund your purchase price or issue you with a store credit, up to you.😃
Terms for all returns at Saffron Road:
The garment must be returned within 14 days of the purchase date. Please try on your garments as soon as you receive them to ensure you can return them within this timeframe.
The garment must be returned in its original condition, unworn, unaltered, unwashed and with their tags still attached.
Return your garment to the following address:
You are responsible for postage charges on returns. If the package does not reach us safely we will not be able to complete your refund or store credit, please make sure to get a tracking number for peace of mind.
If your order has not arrived, please email us at firstname.lastname@example.org so we can resolve this for you.